Customer Service Associate
Serramonte Subaru Serramonte Subaru Daly City, CA Daly City, CA Full-time Full-time $18 - $20 an hour $18 - $20 an hour 15 hours ago 15 hours ago 15 hours ago Serramonte VW/Subaru & Kia is part of an automotive dealer group.
As a Customer Service Associate, you're one of the most important team members at Serramonte Volkswagen, Subaru & Kia.
You're a critical point of contact, primarily for our Service & Sa;es Department guests, and your communication is critical in creating a super experience.
What You'll Do (not limited to):
Outbound contact attempts to sales and service customers to ensure they are satisfied with their vehicle purchase/service.
Soicitation for customer satisfaction surveys.
After sales coordination between service dept, vendors, etc.
Respond to guest and team inquiries in a timely fashion.
Drive yourself and the team to maintain a super work environment and get better every day What You'll Need:
Full-time availability.
You'll also need to be at least 18 years old A valid driver's license and acceptable driving record Strong communication skills with both Norm Reeves staff and guests Be able to work comfortably both with guests in-person and via phone calls A professional appearance and work ethic Excellent organizational and follow up skills Ability to multi-task in a fast-paced environment
Benefits:
401(k) Dental insurance Employee discount Flexible spending account Health insurance/Vision Insurance Life insurance Paid time off Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
As a Customer Service Associate, you're one of the most important team members at Serramonte Volkswagen, Subaru & Kia.
You're a critical point of contact, primarily for our Service & Sa;es Department guests, and your communication is critical in creating a super experience.
What You'll Do (not limited to):
Outbound contact attempts to sales and service customers to ensure they are satisfied with their vehicle purchase/service.
Soicitation for customer satisfaction surveys.
After sales coordination between service dept, vendors, etc.
Respond to guest and team inquiries in a timely fashion.
Drive yourself and the team to maintain a super work environment and get better every day What You'll Need:
Full-time availability.
You'll also need to be at least 18 years old A valid driver's license and acceptable driving record Strong communication skills with both Norm Reeves staff and guests Be able to work comfortably both with guests in-person and via phone calls A professional appearance and work ethic Excellent organizational and follow up skills Ability to multi-task in a fast-paced environment
Benefits:
401(k) Dental insurance Employee discount Flexible spending account Health insurance/Vision Insurance Life insurance Paid time off Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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