Guest Service Agent - Hampton by Hilton Daly City
Reneson Hotel Reneson Hotel Daly City, CA Daly City, CA Full-time Full-time $20.
50 an hour $20.
50 an hour The Hampton by Hilton in Daly City has an immediate positions available for a full-time that will work 6:
45am - 3:
15pm, Sunday - Thursday.
The Guest Service Agent (Agent) is a key factor to the overall guest engagement and success of the hotel operation.
The Agent is responsible to welcome and greet all guests in a friendly manner, answer telephone calls, process guest check in and checkouts efficiently, answer guest questions, give location directions, and make reservations by utilizing the Reneson reservation selling techniques.
Agent's will assist guests with assistance and coordinate with housekeeping, houseperson, maintenance staff, and management to fulfill guest requirements.
This work may also serve as concierges, assisting guests with ground transportation information, restaurant or entertainment reservations, and providing other information about local events.
Agents will also be required to resolve guest complaints and find way to resolve issues to the guest's satisfaction.
JOB REQUIREMENTS:
1) Previous hotel experience preferred.
2) Previous computer experience required.
3) Some typing skills.
4) Ability to communicate with supervisor and co-workers.
5) Ability to follow instructions.
WORK CONDITIONS:
Conditions:
Must be able to stand for long periods of time, speak clearly on the telephone and must be able to see/read computer screen.
We offer holiday pay, sick pay, vacation pay, great group medical/dental/vision, Hilton worldwide discounts, and 401k with matching! Apply online at www.
renesonhotels.
com.
$20.
50 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 an hour $20.
50 an hour The Hampton by Hilton in Daly City has an immediate positions available for a full-time that will work 6:
45am - 3:
15pm, Sunday - Thursday.
The Guest Service Agent (Agent) is a key factor to the overall guest engagement and success of the hotel operation.
The Agent is responsible to welcome and greet all guests in a friendly manner, answer telephone calls, process guest check in and checkouts efficiently, answer guest questions, give location directions, and make reservations by utilizing the Reneson reservation selling techniques.
Agent's will assist guests with assistance and coordinate with housekeeping, houseperson, maintenance staff, and management to fulfill guest requirements.
This work may also serve as concierges, assisting guests with ground transportation information, restaurant or entertainment reservations, and providing other information about local events.
Agents will also be required to resolve guest complaints and find way to resolve issues to the guest's satisfaction.
JOB REQUIREMENTS:
1) Previous hotel experience preferred.
2) Previous computer experience required.
3) Some typing skills.
4) Ability to communicate with supervisor and co-workers.
5) Ability to follow instructions.
WORK CONDITIONS:
Conditions:
Must be able to stand for long periods of time, speak clearly on the telephone and must be able to see/read computer screen.
We offer holiday pay, sick pay, vacation pay, great group medical/dental/vision, Hilton worldwide discounts, and 401k with matching! Apply online at www.
renesonhotels.
com.
$20.
50 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
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